Q: What is booking and payment policy?
A: To provide the best experience for all clients and to reduce no-shows, all services must be booked and paid for online in advance. The booking system is integrated with a secure payment processor to protect information. After selecting the service and time, complete payment to finalize the appointment. This ensures the time is reserved exclusively for the client.

Q: How do I book an appointment?
A: Massages can be booked and paid for directly on the shop's website. Visit the "Book Now" page, choose the service and the preferred date and time from the online calendar. Credit card information will be securely collected at checkout to confirm the reservation.

Q: Why do I have to pay upfront?
A: Upfront payment is required to hold the reservation. This policy helps manage the schedule effectively and allows the shop to dedicate its time and resources to clients committed to their appointments. It also makes for a smoother, contactless check-in experience.

Q: What if I need to cancel or reschedule?
A: Schedules can change. Appointments can be managed online, but note the cancellation policy. Changes or cancellations made outside of the specified window (e.g., 4 hours) may result in a cancellation fee.

Before confirming your booking, please note:
The appointment is not final until payment is completed. You will be asked to pay in full at the next step to reserve the time slot.

Q: Where can you park when visiting Rajini Thai Massage?
A: Free on-site parking is available for all customers. The parking lot is located directly behind the building. 

Q: What is the best way to get to the parking lot?
A: The parking lot entrance is on a small side street or driveway accessible from East Lincoln Avenue. For the most precise directions, it is recommended to use the clinic's address, 1520 E Lincoln Ave, in a GPS.

Q: Are there any specific considerations when driving by car?
A: For driving, it's best to use a navigation app like Google Maps and input the exact address: 1520 E Lincoln Ave Suite 1, Anaheim, CA 92805. 

• The shop is situated near the major intersection of East Lincoln Avenue and South State College Boulevard.

• The surrounding area has regular traffic, so it's wise to check live traffic updates, especially during peak hours.

• When arriving, be sure to look for the driveway to access the rear parking lot.